Terms and Conditions Pricing We always try to make sure that the prices on KPautomotive.co.uk are accurate and up to date but errors may occur. If we discover an error in pricing of the products in your order we will contact you as soon as possible using the contact details you supply us with. We will let you know the correct price and give you the option to either carryon with your order or cancel it. If your order is cancelled you will be refunded in full. Availability KPautomotive aims to carry the majority of the item listed on the web site, however due to the extensive range of the products we sell including special order or car specific products some items may have become out of stock. In the event of any delay to your order we will contact you as soon as possible with an estimated delivery time.
KPautomotive has tried to make the descriptions (including all pictures) of the products as accurate as possible but we are unable to take responsibility for any mistakes or inaccuracies. Payment We accept payment from the following UK credit/debit cards: MasterCard, Visa, Switch, Solo, Delta, Electron and Maestro through Nochex (www.nochex.com) or PayPal (www.paypal.co.uk). We also accept payment by cash, cheque or postal order. If sending cash through the post we strongly recommend using Royal Mail Special Delivery. Delivery Your order will dispatched within one working day of us receiving your payment. If paying by cheque we will wait till the cheque has cleared. We use Royal Mail or other couriers depending on weight of item. Whilst most orders are delivered within 3-5 days from dispatch, please allow 14 days for delivery. If you have placed a recent order that has not been received more that 14 days ago please contact us as we will track it down. Postage stated is for delivery to the UK. If you are outside the UK please contact us and we will let you know the cost of postage to your country. Returns By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for items that are special order. Damaged items: if you take delivery of a package and the contents have been damaged in transit, you can return the item to us within seven days of receipt for exchange. Defective items: you have the right to return a faulty item within a reasonable period of time. Please keep all the warranty information that accompanies your item, as this will be needed should there be a fault. In the unlikely event that you have a faulty item, you may find it quicker and easier to contact the manufacturer directly so that they can rectify the problem for you. Please read the instructions, manuals and other user documentation that comes with your Products carefully. KPautomotive is not involved in the manufacture of Products. You are urged to use all Products safely and in accordance with the manufacturer's guidelines.
Incorrect item sent: If we've sent you an incorrect item e-mail us and let us know. Send the original item back to us and we will sent you out the correct item. obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs. In all cases, please email customerservices@kpautomotive.co.uk quoting your order number, name, address, product details and the reason for return. We will then advise on how to proceed with the return including issuing a returns reference and returns address. This must be done within seven days of receipt.
Privacy Policy KPautomotive makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.
When you create an account with us we may ask you for certain information - for example your name, phone number, postal address, email address, contact details. We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to process your order and communicate with you subsequently. By making an order and submitting your data you agree to this use. We will not sell any information collected about you to a third party. Copyright All content included on the web site is the property of KPautomotive and is protected by United Kingdom and international copyright laws. You may not extract and/or re-utilise parts of the contents of this web site without our written consent.
Contact us You can contact KPautomotive by email (customerservices@kpautomotive.co.uk) or write to us at: 263 Cheriton road, folkestone, Kent, CT19 4AZ. We are always happy to answer your questions as well as hear about your comments regarding our products, service and website. Please note: Our web site contains links to other web sites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites. | 
